Data privacy and use is a major concern for both companies and consumers these days. How lead generation data is collected, stored and used is especially important to advertisers who are paying or have paid for targeting that includes both first and third-party data. Data privacy regulations are taking effect across the globe, and tighter restrictions are becoming the norm. Overall, this is a good thing for everyone, but it takes some adjustments as we settle into the “new normal.”
The General Data Protection Regulation, or GDPR, has had a major impact on North American companies, despite being a European Union policy. But California has just passed similar legislation, and more states may follow soon. Marc Benioff has called for a national data privacy law, much like the EU has with GDPR, and we may not be far off. Taking extra steps to ensure you follow proper data privacy policies now will pay off in the long term.