In an increasingly connected digital world, we recognize the need for a diverse marketing and lead generation strategy. Sometimes that means testing and trying a variety of tactics and partners. Today we’ve got a guest post that talks about the importance of lead validation.
In the real world, there are a number of ways merchants can discern which of their patrons are likely to become paying customers and which ones are not. For example, a patron who asks a lot of questions about a particular product may be looking for that extra little push he or she needs to make a decision. On the other hand, a patron who refuses all offers of assistance and wanders aimlessly around the store is most likely just trying to kill time window-shopping. Although the real world makes it easier to tell who your customers may end up being, the Internet offers no such clues at first glance. Even if you get a conversion on your website, there is not a guarantee that a click will turn out to be a customer.